Book Review : Emotional Intelligence 2.0 by Travis Bradberry and Jean Greaves
“Improving your EQ betters your self-awareness to help you catch yourself before you act on your negative instinctive behaviors.“
The Emotional Intelligence Definition
A simple way to quantify emotional Intelligence (EQ) is, “how about stop behaving like a jerk”.
To put it professionally, Emotional intelligence is the ability to identify, use, understand, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.
What Dictates Your Emotional Intelligence?
How we behave in specific circumstances is usually the result of how we are wired, our upbringing, our environment, and whom we surround ourselves with. Personally, I know that in certain situations, I am preconditioned to act and react in ways that don’t usually reflect a positive outcome – for me or the person I am interacting with. I tend to shy away from conflict. Other people handle it by getting super aggressive, angry and fly off the handle. Neither of these behavior types represents good communication practices in finding problem resolution.
The authors separate the reading into four categories:
Self-awareness – The ability to recognize an emotion as it “happens”.
Self-management – The ability to have control over yourself when you experience emotions.
Relationship management – The ability to recognize how other people are thinking and feeling so you can better communicate with them.
Social awareness – The ability to develop strong interpersonal skills (people skills) to better understand, empathize, and negotiate with others in a global economy.
Identifying your Emotional Intelligence Skills
This book helps you identify your current EQ skill set, and develop these skills into strengths. You start by taking an online test to determine where your current EQ stands today (located on the back of each book is a scratch off code for the app). The results will help you understand what you need to do to improve and maximize your EQ skills. Later you can you can test again to measure how much your EQ has increased from your efforts. I like this book because of the fact that Bradberry and Greaves use an easy narrative style backed by memorable stories to illustrate examples of how to and how not to react to specific situations. This is not just another self-help book. It is based on significant research and gives many “how to” rather than just “what to”.
Improving your EQ betters your self-awareness to help you catch yourself before you act on your negative instinctive behaviors. This in turn improves your communication skills, which leads to better relationships with whoever you are interacting at the time.
We hear a lot about IQ and not so much about EQ. Both factors determine how well you do in business, life and career. IQ alone is not enough; EQ matters just as much. In fact, psychologists generally agree that among the ingredients for success, IQ counts for roughly 15%; the rest depends on everything else — including EQ.
I believe everyone has room to improve their EQ, maybe some more than others, but improvement all the same. This book is a must read for anyone interested in improving communication skills and developing stronger, positive relationships in their life.